Return & Refund Policy
Last updated: July 30, 2026
We want you to love every piece you bring into your home. If something isn't right, we're here to make it easy.
Return Window
We accept returns within 30 days of delivery for a full refund to your original payment method. Items must be unused, in their original condition, and in the original packaging whenever possible.
Exceptions
The following items cannot be returned unless damaged or defective on arrival:
- Custom or made-to-order pieces
- Items marked "Final Sale" at time of purchase
- Gift cards
Due to the handcrafted nature of many of our products, slight variations in color, texture, or pattern are normal and are not considered defects.
Damaged or Defective Items
If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery at info@almarainteriors.com with your order number and photos of the issue. We will provide a free replacement, exchange, or full refund — whichever you prefer.
How to Start a Return
- Email info@almarainteriors.com with your order number and the item(s) you'd like to return.
- Our team will confirm eligibility and provide return instructions.
- Pack the item securely in its original packaging when possible.
- Once we receive and inspect the returned item, your refund will be processed within 5-7 business days.
Return Shipping
For returns due to change of mind, return shipping costs are the responsibility of the customer. For damaged, defective, or incorrect items, we cover all return shipping costs.
Large & Furniture Items
For furniture and oversized items, we may arrange special return shipping or offer a partial refund with the option to keep the item in cases where return shipping is impractical. We'll discuss the best option with you directly.
Questions?
Reach out to us at info@almarainteriors.com or +19739030027 — we're happy to help.